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Faq's

FREQUENTLY ASKED QUESTIONS

Why should I use Wix Pro Themes for my business or brand?

Wix Pro Themes are not your average website templates! Our Wix Templates are Fully Customizable + Designer-Crafted to help you create a professional website quickly and affordably. Each template is built with high-performance features & innovative design that allows you to launch and go live with confidence! We also provide excellent support and services to help you achieve the perfect website for your business or brand.

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Do I have to choose a theme that matches my business or brand?

No, you can choose any theme and customize it to fit your business or brand.

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Can I customize my website template?

Yes, every website theme is fully expandable and can be customized however you like! You can change out the logo, images, fonts, text, add additional pages etc. There are no limits to customizing your website!

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Can you help customize my website for me?

Yes, our team of certified Wix expert designers can customize your website for you, please click here to find out more information.

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Do I need anything else to launch my website?

Yes, you will need to upgrade your website with a Wix Premium Plan. You will also need a domain name, and you can get a free domain for the first year with the purchase of your premium plan. For more information on Wix's plans please CLICK HERE. If you have questions about which plan is right for you please CONTACT US.

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Will my website be mobile-friendly?

Yes, every website we build is mobile-friendly and accessible on any device. Easily customize your mobile site with the Wix mobile editor!

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Can I use my website on another platform?

No, our themes are for the Wix platform only. Hosting is provided through the Wix Premium Upgrade plans.

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What is a Wix Velo Template?

A Wix Velo Template is an advanced Wix Pro Theme that consists of actual "Code" that enhances the website design with special features, functions and overall user experience. To learn more about Wix Velo click here.

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Am I able to use the images and fonts in the templates?

Each template is created with images from Royalty Free image providers such as Shutterstock.com or istock.com and require a license. Some templates may have licensed fonts from third party companies and these fonts will require you to purchase the license to use them. The licensed images and fonts used in our templates are for display purposes only and are not included in the purchase. However, we also use free stock images that are available within the Wix Library or Unsplash Library in the editor. If you would like to use some of the licensed images or fonts, please contact us and we can provide you with the links to acquire them.

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What is your Refund/Exchange Policy?

Due to the fact that our products are digital, they cannot be returned or exchanged. We cannot issue refunds after the purchase is made and the theme has been transferred into your account. 

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Have A Different Question?

WE ARE HERE TO HELP YOU WITH ANY QUESTION OR ISSUE YOU MIGHT HAVE.

We're here to help! Contact us with your question and we will reply shortly.

Find Answers From The Wix Help Center

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